Not only printers. HP is on top of my do-not-buy list. No firmware updates without contract is the top reason.
I bought a vpn router once and it handed out "hp.com" as search domain via dhcp. And this was not configurable.
I got through their support stages via email. They even fixed the firmware. But then I couldn't download it, because I don't have a support contract.
Ah and there is a HP scanner which has a firmware with a broken smtp authentication, so it can send scans via email only without auth... oh and ssl is broken too. There is actually an update, but the firmware upload page requires an internet explorer (the scanner is from 2019 btw.).
Well, I got an internet explorer connected, after the fw upload, it takes 5 min an the scanner display shows: "firmare update is fail" and reboots.
I tried to open a ticket, but I can't because I don't have a support contract...
I also owned an HP MicroServer and even payed for the iLO License. But that doesn't mean I would get firmare updates... I only get the function to update the bios firmware, not the right to download a firmware itself. That's still behind the support contract.
I'm fed up with them.